Return & Refund Policy

We strive to ensure that all our customers are satisfied with their purchases. Due to the nature of vitamin and dietary supplement products, we follow strict quality and hygiene standards. Please review our policy carefully before making a purchase.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• The product is damaged during shipping
• The product received is incorrect
• The product is expired at the time of delivery

To be eligible for a return:

• The request must be made within 7 days of receiving the product
• The product must be unused, unopened, and in its original packaging

Opened or used vitamin products are not eligible for return due to health and safety reasons.

2. Non-Returnable Items

The following items cannot be returned:

• Opened or partially used supplements
• Products damaged due to customer mishandling
• Items returned after the allowed return period

3. Refund Process

Once your return request is approved:

• The product will be inspected upon receipt
• If approved, the refund will be processed within 5–10 business days
• Refunds will be issued to the original payment method

Shipping charges (if applicable) are non-refundable unless the return is due to an error on our part.

4. Replacement Policy

In cases of damaged, defective, or incorrect products:

• We may offer a replacement instead of a refund
• Replacement will be shipped at no additional cost

5. How to Request a Return or Refund

To initiate a return or refund request, please contact our customer support team with:

• Order number
• Product details
• Clear photos of the issue (if damaged or incorrect)

Customer Support Email: test@gmail.com

6. Cancellation Policy

Orders can only be canceled before they are shipped. Once shipped, cancellations are not permitted.

7. Policy Updates

We reserve the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting.